Whois: Protecting contact details from the public

For non-AU domain names, we give you the option of enabling Identity Protection which shields your WHOIS info.


This feature can be enabled for all non-Australian domain name TLDs (ie. .com/.net) via my.Merlot by adding it on to the Domain name.

Once you've selected the Domain to be Whois Protected, under its right sidebar menu click "Addons" then order the free ID Protection domain addon.

After you complete the free order (use EFT/BPAY for the payment method if prompted), your WHOIS contacts will be replaced with some substitute information.

NOTE: Due to your obligation to retain access to the registrant email address, the ID Protection email address will forward all received emails to your shielded address. If you later disable the ID Protection addon, we'll swap the information back to how it was beforehand.

Please keep your information (name, address, phone and email) up-to-date in every domain's Whois Contact details!

  • 24 users found this helpful
Was this answer helpful?

Similar, and hopefully helpful

Wholesale: Do you offer volume domain name pricing?

If you meet certain volume requirements, our Sales team are able to discuss volume/wholesale...

DNS Zone Hosting: Free and M-VPS DNS options for your zones

We offer two different types of DNS Hosting for Domain Names - Free and Client Cluster. We...

Domain Registrations: How long until they're ready?

Domain registrations are usually instant, however some external factors can delay or stop them....

Domain Transfers: How long do they tend to take?

.AU transfers tend to take 48 hours, while other TLDs can take 5-10 business days to finalise....

Domain Transfers: Pre-flight checks (BEFORE transfer)

Domains mid-transfer are "locked" to avoid problems at either end. Be prepared with these...