Knowledgebase my.Merlot Knowledgebase Technical Documentation Toggle Sidebar Docs & How-tos Colocation: Accessing our NEXTDC sites / locations (Australia) Permanent access holders can access NEXTDC with their IDACs; Others need inducting well ahead of... Colocation: Empty RUs, air flow direction & single-corded gear NEXTDC maintain strict standards which we pass on to our customers - please read this before... Colocation: Hardware ingress / Inbound shipment requests You're able to request an Inbound Shipment Ticket from Technical Support - once approved, you can... IPv4/v6: Setting the PTR (rDNS) records for your addresses To reduce abusive FCrDNS requests, please ticket our Technical Support team to set your PTR...